Return and Replacement Policy

Thank you for shopping at Karaicare.

We strive to ensure the best quality and service for every customer. If you receive a damaged or broken product, we offer a replacement only. Please review the policy below for complete details on shipping, returns, and replacements.

Interpretation and Definitions

Interpretation
Words with initial capital letters have meanings defined below. These definitions apply whether they appear in singular or plural form.

Definitions

Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Karaicare.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Karaicare, accessible from https://brown-gaur-738369.hostingersite.com/
You means the individual or legal entity accessing or using the Service.

Shipping Policy

Orders are typically shipped within 7 to 12 business days from the date of confirmation. Delivery time may vary depending on your location and courier availability.

Replacement Policy

You are entitled to request a replacement only if the product is damaged or broken upon delivery.

The issue must be reported within 7 days of receiving the product.
A clear photo or video of the damaged item is required.
Replacements are subject to verification and approval by our support team.

Note:
Products are not refundable. Only replacements are available in the case of damaged or broken products.

How to Request a Replacement

To request a replacement, you must notify us within 7 days of delivery by either of the following methods:

We will initiate the replacement process within 14 days after receiving and inspecting the returned item. Replacements will be shipped using the same delivery address as the original order.

Conditions for Replacement

To qualify for a replacement:

The product must be broken or damaged upon delivery.
The issue must be reported within 7 days.
The product must be returned in its original packaging.

Replacements will not be approved for the following cases:

Products damaged due to misuse or mishandling.
Issues reported after the 7-day window.
Products unsealed after delivery that are not suitable for return due to hygiene or safety reasons.
Customized or personalized items.

Returning Damaged Goods

You are responsible for the cost and risk of returning the item. Please send returns to:

Karaicare Returns Department

Ground floor, Aarti Arcade, 114, Dr Radha Krishnan Salai, Krishnapuram, Royapettah,

Chennai, Tamil Nadu 600004

India

We recommend using a secure, trackable, and insured shipping method. We are not liable for returns lost or damaged in transit.

Gifts

If the product was marked as a gift at the time of purchase and shipped directly to you, a gift credit will be issued upon receipt of the returned product. If the product was not marked as a gift or was sent to the purchaser first, the replacement will be issued to the purchaser.

Contact Us

If you have any questions about this policy, please contact us:

Email: info@brown-gaur-738369.hostingersite.com
Click here to Request for Return